Last Updated: 18/09/2025
At Joweni (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website joweni.com, use our calculators and tools, or engage with our services.
We believe in transparency and want you to understand exactly how we handle your data. This policy covers all interactions you have with our platform, whether you’re using our free calculators, reading our content, or working with us professionally.
Information We Collect
Information You Provide Directly
Contact Information: When you reach out to us through our “Work With Us” page or contact forms, we collect information such as your name, email address, phone number, and any details about your project or inquiry.
Calculator Usage Data: When you use our financial calculators (salary calculator, tax calculators, M-Pesa rates, etc.), we may temporarily process the information you input. However, we do not store or retain the specific financial data you enter into our calculators unless you explicitly choose to save or share results.
Service Engagement: If you engage our professional services for website development, SEO, or custom tools, we collect project-related information, business details, and communication records necessary to deliver our services effectively.
Information We Collect Automatically
Website Analytics: We use analytics tools to understand how visitors interact with our site, including pages viewed, time spent on site, bounce rates, and general demographic information. This helps us improve our content and user experience.
Technical Information: We automatically collect certain technical information, including your IP address, browser type, device information, operating system, and referring website. This information helps us ensure our site works properly across different devices and browsers.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic patterns.
How We Use Your Information
Providing Our Services
We use your information primarily to deliver the services you request. When you contact us about professional services, we use your information to understand your needs, provide accurate quotes, and execute projects effectively. For our calculators and tools, we process your input data solely to generate the results you’re seeking.
Improving Our Platform
Your usage patterns help us understand which tools and content are most valuable, allowing us to prioritize improvements and develop new resources that better serve our users’ needs. We analyze aggregate data to identify trends and optimize our website’s performance.
Communication
We use your contact information to respond to your inquiries, provide project updates, and occasionally share relevant information about new tools or services that might benefit you. We will never spam you or share your contact information with third parties for marketing purposes.
Legal and Security Purposes
We may use your information to comply with legal obligations, protect our rights and property, ensure the security of our platform, and prevent fraudulent or harmful activities.
Information Sharing and Disclosure
No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties. Your data stays with us and is used solely for the purposes outlined in this policy.
Service Providers
We may share information with trusted third-party service providers who help us operate our website and deliver our services. This includes hosting providers, analytics services, and professional tools we use in our work. These providers are contractually bound to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information if required to do so by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the unlikely event that Joweni is acquired by or merged with another company, your information may be transferred as part of that transaction. We would notify you of any such change in ownership or control of your personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure hosting environments, and regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Your Rights and Choices
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.
Data Deletion
You can request that we delete your personal information, subject to certain legal and practical limitations. Note that some information may need to be retained for legal or business purposes.
Communication Preferences
You can opt out of non-essential communications from us at any time by contacting us directly or using unsubscribe links in our emails.
Cookie Management
Most web browsers allow you to control cookies through their settings. You can choose to accept or decline cookies, though this may affect the functionality of our website.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. For calculator usage, we do not retain input data beyond the session unless you explicitly save results. Contact information and service-related data are retained as long as necessary to provide ongoing support and comply with our business obligations.
International Users
While Joweni primarily serves users in Kenya and East Africa, our website is accessible globally. If you access our site from outside Kenya, please be aware that your information may be transferred to and processed in Kenya, where our servers and primary operations are located.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will promptly delete such information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post any changes on this page and update the “Last Updated” date. For significant changes, we may provide additional notice through email or website announcements.
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Third-Party Websites
Our website may contain links to third-party websites and services. This privacy policy applies only to Joweni. We are not responsible for the privacy practices of other websites, and we encourage you to review their privacy policies before providing any personal information.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:
Email: joweni.com@gmail.com
Website: https://joweni.com/
We are committed to addressing your privacy concerns promptly and transparently. Your trust is essential to us, and we’re here to ensure you feel confident about how we handle your information.
